You will not receive tracking information if your order says Shipped, but there is no further update. It has not yet been determined if the package has moved. Packages haven’t yet been shipped by the seller.
You can sign in to Etsy.com and tap You on the Etsy app.
You can select Purchases and Reviews from the list.
Tap your order on the app to view it on the Purchases page.
The shipping status will be visible next to your order:
Does Etsy Require A Tracking Number?
In the case of US sellers with orders shipping to a US buyer, a tracking number may be required if the order is at least $10 USD (excluding shipping, taxes, gift wrapping, and discounts). In the following cases, tracking will not be necessary: Digital items, such as custom digital items.
Why Is There No Tracking Info After Shipment?
You might not have a tracking number because the courier company did not provide one to you. More information can be found by contacting the courier company. You will need to check with the courier company if you received a different tracking number than the one provided by the logistics provider.
Do Etsy Sellers Have To Provide Tracking?
Etsy implemented a policy on August 11, 2021, requiring its sellers to provide U.S. customers with shipment tracking information. If the order is $10 or more, the Etsy dashboard allows you to change the status to “complete.”.
What Happens If You Never Get Your Etsy Order?
The seller will be able to tell you if your order is not yet shipped. An official complaint against a shop can be filed as a case. If you want to open a case after the date when your order is due, select Help with order next to the order on your Purchases page.