Sign in to Etsy to report a problem with an order. Go to Your account at www.your.com. You can review purchases and reviews on Purchases. To order a specific item, select Help with order next to it. Still need help? Select Still need help? If you want to open a case, select Yes. Then select Next from the list of reasons you want to open a case.
The shop homepage will appear when you tap Contact.
A sign-in button will appear if you have not already done so.
Your question should be typed into the textbox.
Your message will be sent to the seller, who will be notified.
What Is Etsy’s Customer Service Phone Number?
You can reach us at (718) 855-7955 if you have any questions. The website address of our company is www. etsy. com.
What Do I Do If I Get Scammed On Etsy?
Etsy is an independent marketplace. If you want to contact your seller, do so.
You may be eligible to open a case if you and the seller cannot resolve a problem with your order.
You can work with Etsy after you open a case. Etsy acts as a middleman between you and the seller after you open a case.
How Do I Escalate A Case On Etsy?
Sign into your Etsy account by going to Etsy.com.
You can also select “Purchases and reviews” by clicking your account icon at the top-right.
Click “View case” to view the relevant order associated with your issue.
You can escalate a case by selecting it, clicking “Escalate,” and then selecting it again.
Does Etsy Help With Disputes?
The seller may be able to resolve your issue by filing a “case,” if you have not heard back from them or if you are unable to reach them. Etsy’s case system allows members to resolve disputes regarding orders that are not delivered or are not listed in the listing.
Does Opening A Case On Etsy Hurt The Seller?
The website is http://www. etsy. The article states: “Cases opened against your shop in the past four months can negatively impact your shop’s search visibility.” This article can be found at seller-handbook.com/seller-handbook/article/how-great-customer-service-can-improve/
What Is Etsy’s Customer Service Number?
If you need to contact Etsy customer service over the phone or internet, you must have an Etsy account. If you need more advanced assistance with buying or selling, you can reach Etsy customer service at (1-844-935-3879 in North America).
How Do I Resolve An Issue With Etsy?
You can create an account on Etsy.com by logging in.
You can review purchases and reviews on Purchases.
To order, select Help with order next to the order you would like to order.
Still need help? Select Still need help?
If you want to open a case, select Yes.
Then select Next from the list of reasons you want to open a case.
Please provide the supporting information for your case.
Does Etsy Handle Customer Service?
If you have an account, a shop, or a purchase issue, please select the Contact support button below and we can assist you. We can connect you with the type of support that’s right for you: chat, phone, or email.
Will Etsy Refund Money If Scammed?
If you are not satisfied with an item you receive or if it is not as described in the listing, Etsy’s case system can help you reach a resolution with the seller. Refunds issued by Etsy will be in your original payment method, and if this payment is not available, an Etsy credit will be issued to you.
How Do I Know If An Etsy Seller Is Legit?
Before purchasing, check the seller’s reviews and shop policies, and send an Etsy message to the seller if you have any questions. Check these factors if Etsy appears on your bank or credit card statement without your knowledge.
Can Etsy Sellers Be Trusted?
“Is Etsy legit?”, we answer this question. Yes, indeed. It is a legit website. The more important question is, “Is Etsy safe?”. Do you trust the sellers you deal with on ” and can you trust the sellers you’re doing business with there? In this Etsy review, we will examine the sellers who are often at the center of Etsy scams, and how they can be affected.