The Twitter enigma and the road to being uncool
April 19th, 2008 |
My friend Florian Seroussi, guest blogging on Pat Phelan’s blog, asks, “Is Twitter gone mad?”. Florian, no slacker on Twitter, takes on the reigning “Twitter Kings of Follow” (my term, not Florian’s) — Robert Scoble, Jason Calcanis, Guy Kawasaki, and Barrack Obama*.
Florian makes a stunningly important observation: There are people who use Twitter in “Broadcasting Mode” and people who use it in “Conversational Mode.” He prefers the latter. So do I.
Whether we are disturbed by the latest Twitter trends — the Twitter spam argument, the tendency toward elitism, the followers/following dynamic, the eBay sale of a Twitter account — depends on how we use Twitter, and whether we see it as a broadcasting medium or a conversational medium.
It’s ironic that many of Twitter’s most (statistically) popular users (see above), are people who first made their name preaching the value of conversation, but upon reaching the limits of what can be achieved conversationally, have fallen back to broadcasting, an old media paradigm.
And while it’s easy to say that something is unethical, against the rules, or contrary to the “purpose” of Twitter, what is the purpose of Twitter, really? A big part of its appeal is that despite its simple interface (or perhaps because of it) you can make Twitter into whatever you want. Twitter possesses a unique metaphor, and we’ve only begun to see all of theĀ ways it can be used and abused. Twitter can be:
- A microblog: A place where you express the same things you would on a blog, 140 characters at a time, no images, no videos
- A managed “smart feed,” or annotated link blog: Links to interesting blog posts, news, images and videos, with comments, managed by trusted people who know their particular industry
- Global IM: A way to “chat” with millions of people
- A social network
- A conversational medium, that is a hybrid of one or more of the above
- A tool with which companies can listen to and respond to consumer experience and preference
- A tool to reach millions of people inexpensively with marketing and advertising messages
There are probably many more ways to describe Twitter, but I offer these to illustrate that your perception of what is right and wrong on Twitter depends on what you think it is. Is it a social network? Then you will probably agree there is spam on Twitter and that it is a problem. Are you there to converse with a select group of friends? Then you will think that having 10,000 followers makes no sense; but it does if you’re using Twitter for purely commercial purposes.
What we’re seeing is the beginning of the death of Twitter as the cool place to hang out. It happens to every social network (call it what you will) when the number of participants reaches a certain level, and the network becomes attractive as an advertising medium. Twitter has reached this milestone. The bloom came off of Facebook when the Beacon fiasco occurred, and Twitter, as a place for conversation, is starting to unravel at the edges.
* Obama at least returns the favor whereas the last time I checked, Hillary Clinton does not. John McCain does not appear to have an official presence on Twitter. Another topic for another post.
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Great post as usual. Glad I helped your inspiration!
Let’s see what the ‘traffic whores’ have to say…;)
Comment by Florian SEROUSSI — April 19, 2008 @ 9:36 am
I don’t think Twitter has committed any “Facebook-style” unpardonable sin. Biz and Ev have been content to let Twitter be a sheet, and allow us to project onto it what we want it to be.
Twitter will continue to be a cool place to hang out, because there are still many neat people out there that I can connect with and interact with.
The Scobles and Arringtons and others who are using it in a different way just simply don’t appear in my Twitter stream. I don’t worry about them, until they start preaching Holy Writ about how I am supposed to use it. But hey — that’s provided some great fodder for me and my Twitter-tribe, so it’s still entertainment…
Comment by Ike — April 19, 2008 @ 2:24 pm
Good take on trends! But I have to wonder. Is twitter allowing a lot of different paradigms simultaneouly?
I would like to ha thousands of real conversations. No matter how many friends I get, I still want it to be a two ways street
Comment by Warren Whitlock — April 20, 2008 @ 3:11 pm
(sure is dark in here… yikes!)
Twitter will always have its spammers (what is definition of that these days?) and those who broadcast only. Most of us are broadcasting something though. I just got your Tweet, Joel, for a FB group. And came to your blog thru a tweet?
Am I more *pure* because I only converse @ Twitter and send folks to my favorite places and not a blog ( got rid of my blog two years ago)? I think I am…
Twitter is a *human* feed. A human RSS. An RSS with a conversation. And that is why it grows: simple and easy.
Comment by BarbaraKB — April 22, 2008 @ 8:38 am
i never have gotten beyond broadcast, i confess, and my twitter stream is now darker than the background on the site (which i like, btw).
for an interesting use of Twitter, check out this post on Twitter usage for journalists. I was surprised, as a former hack, to see there may be a use or two for the big T among the scribbling class. http://www.journalism.co.uk/7/articles/531439.php
Comment by Michael Tangeman — April 22, 2008 @ 3:17 pm
Michael, funny you should bring that up.
Within the last week, our local daily and a television newsroom both opened Twitter accounts. It’s been fun to watch them struggle with how to use it.
I talked with the guy at the paper, and have him excited about more Inbound channels. “What if,” I teased, “you had an army of local Twitterati roaming around the metro, sending you direct messages about things in progress…”
The phone went silent, save for the grinding noise of mental gears turning…
Comment by Ike — April 22, 2008 @ 4:07 pm