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	<title>Comments on: Southwest Airlines shows human side, sense of humor on Twitter</title>
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	<link>http://www.socializedpr.com/southwest-airlines-shows-human-side-sense-of-humor-on-twitter/</link>
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	<pubDate>Fri, 10 Sep 2010 17:23:38 +0000</pubDate>
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		<title>By: Tim Brunelle</title>
		<link>http://www.socializedpr.com/southwest-airlines-shows-human-side-sense-of-humor-on-twitter/#comment-474</link>
		<dc:creator>Tim Brunelle</dc:creator>
		<pubDate>Thu, 29 May 2008 06:26:55 +0000</pubDate>
		<guid isPermaLink="false">http://www.socializedpr.com/southwest-airlines-shows-human-side-sense-of-humor-on-twitter/#comment-474</guid>
		<description>Joel-  Great post. I'm a big fan of corporations adopting Twitter the right way. Southwest does it well, @richardatdell has a nice dialogue going, so does H&#38;R Block. It's refreshing. I wrote a post a while back on Zappos+Twitter. http://usefullunacy.typepad.com/useful_lunacy/2008/05/listening-to-za.html  -Tim</description>
		<content:encoded><![CDATA[<p>Joel-  Great post. I&#8217;m a big fan of corporations adopting Twitter the right way. Southwest does it well, @richardatdell has a nice dialogue going, so does H&amp;R Block. It&#8217;s refreshing. I wrote a post a while back on Zappos+Twitter. <a href="http://usefullunacy.typepad.com/useful_lunacy/2008/05/listening-to-za.html" rel="nofollow">http://usefullunacy.typepad.com/useful_lunacy/2008/05/listening-to-za.html</a>  -Tim</p>
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		<title>By: Wendee Lee</title>
		<link>http://www.socializedpr.com/southwest-airlines-shows-human-side-sense-of-humor-on-twitter/#comment-469</link>
		<dc:creator>Wendee Lee</dc:creator>
		<pubDate>Tue, 27 May 2008 18:57:32 +0000</pubDate>
		<guid isPermaLink="false">http://www.socializedpr.com/southwest-airlines-shows-human-side-sense-of-humor-on-twitter/#comment-469</guid>
		<description>Nice touch. Even if Customer Service can't help fix a situation, if a company can diffuse / disarm anger with a cheeky sense of humor ... even that would help so much. 
Don't even get me started with all the Customer Service reps that just ... should be taken out back and ...</description>
		<content:encoded><![CDATA[<p>Nice touch. Even if Customer Service can&#8217;t help fix a situation, if a company can diffuse / disarm anger with a cheeky sense of humor &#8230; even that would help so much.<br />
Don&#8217;t even get me started with all the Customer Service reps that just &#8230; should be taken out back and &#8230;</p>
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		<title>By: Mari</title>
		<link>http://www.socializedpr.com/southwest-airlines-shows-human-side-sense-of-humor-on-twitter/#comment-468</link>
		<dc:creator>Mari</dc:creator>
		<pubDate>Tue, 27 May 2008 17:29:45 +0000</pubDate>
		<guid isPermaLink="false">http://www.socializedpr.com/southwest-airlines-shows-human-side-sense-of-humor-on-twitter/#comment-468</guid>
		<description>Oh that's terrific all the way around!</description>
		<content:encoded><![CDATA[<p>Oh that&#8217;s terrific all the way around!</p>
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