rulururu

“Nearest Tube” Early iPhone Augmented Reality App

July 3rd, 2009
Filed under: Social Media — joel @ 10:38 pm

AcrossAir, developers of the TVGuide.co.uk iPhone app, have introduced Nearest Tube, a 3D Augmented Reality (AR) app for the iPhone that overlays a tube map on live video to help users quickly find the nearest tube station.

There’s a brief “demo” on YouTube:

The application, available only to Apple iPhone 3GS users, further cements the iPhone’s role as the great enabler for advances in mobile computing. Delivering practical consumer grade AR applications like Nearest Tube was impossible one year ago.

I wrote about AR here on May 22. The AR space is starting to heat up, and VentureBeat DigitalBeat has a nice report today on some of the startups jockeying for position in what promises to be a fascinating market.

Thanks Simon Mainwaring for the pointer to Nearest Tube.

Tags: , ,

     
Sphere This

Live Tweeting Requires Ethical and Legal Considerations

July 3rd, 2009
Filed under: Blogging, Ethics, Journalism, Social Media — joel @ 9:23 am

You’re at a conference, the wifi is good, and you’re excited about live tweeting the next speaker. But have you ever wondered whether it’s “OK” to copy and publish someone else’s words and ideas? If you were at the movie theater, neither the studio nor the theater operator would permit you to videotape portions of the movie to post on your blog. On the other hand, the art of critical commentary goes back to at least Shakespeare’s time, so it’s definitely established both in common practice and in the law that reproducing information, even copyrighted information, is acceptable under certain circumstances.

Setting aside issues of whether the practice is actually useful, and whether it is distracting to the speaker and to others in attendance, live tweeting and live blogging of conferences, events and webcasts raises legal and ethical issues. Producers of webcasts and live events often charge admission for these, and they may include copyrighted material. Speakers may also have copyrighted their presentations, or may (in my case) quote substantial portions of a copyrighted book or other work. These words and ideas are essentially products that are sold commercially, and the owners have certain rights to them.

On the other hand, the law does permit reproduction of portions of copyrighted material. I have two biases that affect my opinions on this issue, but I think they balance each other. I have a degree in journalism so I appreciate the need for journalists to incorporate information from third parties in their works. As the author of a book, I also understand the need for copyright protections for commercial content.

The best guidance for whether live blogging and live tweeting is acceptable comes from the Fair Use provision of U.S. copyright law, which allows a certain percentage of a copyrighted work to be reproduced for purposes such as a review of a book or theatrical play. Factors that affect whether reproduction of a copyrighted work is fair use are:

  1. “The purpose and character of the use, including whether such use is of commercial nature or is for nonprofit educational purposes
  2. The nature of the copyrighted work
  3. The amount and substantiality of the portion used in relation to the copyrighted work as a whole
  4. The effect of the use upon the potential market for, or value of, the copyrighted work

The distinction between fair use and infringement may be unclear and not easily defined. There is no specific number of words, lines, or notes that may safely be taken without permission.”

In other words, fair use is in the eyes of the beholder. The government will not rule on what is or isn’t fair use, leaving it the judgment of the individual, and in some cases, the courts to make the ultimate determination.

Despite the federal government’s unwillingness to establish numerical guidelines for fair use, many organizations have set their own limits. The University of California for example, in its Policy on the Reproduction of Copyrighted Materials for Teaching and Research, permits teachers to reproduce for classroom use “either a complete article, story or essay of less than 2,500 words or an excerpt of not more than 2,500 words from any prose work.” The policy was written in 1986, long before blogging and tweeting. Today, 2500 words is quite substantial and I think excessive. The UC policy also reminds teachers that if they exceed fair use limits they “can subject the one making unauthorized copies and the University to severe penalties.” The UC policy pertains to photocopying, not live events, but it does give some ideas of how to apply fair use. (I did not find a UC policy covering other fair use guidelines.)

Last year, the Associated Press announced it would “attempt to define clear standards as to how much of its articles and broadcasts bloggers and Web sites can excerpt without infringing on The A.P.’s copyright.”

A practical approach is to simply ask yourself, does the speaker want his or her work reproduced and distributed free of charge? Some may, some may not. The right, and the ability, to freely share information is such a cornerstone of Web 2.0, that I think most conference organizers and speakers in the Web 2.0/social media sphere are happy to have their talks live tweeted and live blogged. Either practice is more like reporting than reproduction, and would involve the “copying” of relatively small percentages of the content.

Most speakers make their slides and speaker’s notes available to attendees and these are freely distributed. I do the same, and I don’t care if my talks are reproduced in full, as long as there is attribution. And if someone can benefit from the information, I am happy for them to have it. Who knows — it could lead someone to buy my book or choose to engage my company.

My publisher generally allows me to grant permission to people who request the right to reproduce content from my book as long as the material constitutes less than 10% of the book. It is unlikely that someone live tweeting one of my talks could approach that 140 characters at a time, or even that a blogger could do so.

In one recent case, a blogger and researcher was criticized for live blogging a scientific meeting because the organizers felt he should have “abide(d) by the rules governing professional journalists attending the conference.” These rules include the requirement that journalists inform conference organizers in advance of their intentions.

Another interesting issue journalists are contending with is how Fair Use applies to information published on Twitter. Last month, Julie Posetti wrote a piece on the PBS MediaShift blog, Rules of Engagement for Journalists on Twitter. She believes that anything that appears on Twitter is “fair game”:

“Although social media etiquette may not recognize a journalist’s right to report any material published openly, the reality is that open Twitter accounts are a matter of permanent public record and fair game for journalists. While attribution is vital and it might be polite (but not necessary) to seek the approval of a Twitterer to quote them, I don’t see anything unethical about using tweets in mainstream news coverage.”

She goes on to say, however that she feels private Twitter accounts, those requiring owner approval of subscription requests, are off-the-record and not fair game. I disagree with her take that simply because something is published it is therefore a matter of public record and fair game. This would probably apply to quoting someone in a story, but not to reproducing material that might be copyrighted. Just because a tweet is only 140 characters does not remove it from the domain of copyrighted material. Multiple tweets could be used to convey an article, or a Twitter-based webcast. A journalist could quote a portion under Fair Use, but could not reproduce something in its entirety.

This also points out one of the weak links in the integrity of information in the Web 2.0 world. Bloggers and tweeters are NOT professional journalists. They don’t have training in ethical practices in areas like attribution and when and how to quote a source.

I generally hold that new media does not require new ethics, and I think this is largely the case in live tweeting/live blogging a presentation or webcast. Given that these practices don’t generally involve reproduction of any significant portion of the entire “work,” both common practice and the law seem to permit this.

Do you live tweet conferences and web casts? Do you have any personal guidelines you follow, or are you aware of any guidelines established by your company or organization?

Tags: , , , , ,

     
Sphere This

Great Corporate Social Media Tips on Forbes.com

June 30th, 2009
Filed under: Social Media — joel @ 10:01 pm

I just read an awesome piece on Forbes.com by Joshua-Michele Ross that offers some of the best insights on corporate social media strategy I have seen to date. Anyone in a corporation, association or organization who is looking for a practical framework that deals with some of the major issues around social media adoption should check this out.

Here, for example, is some advice from Joshua-Michele, that I also always give corporate clients:

Build your policies around job performance, not fuzzy concerns about productivity.

If your employees are using Facebook at work, they are also likely checking work e-mail after dinner or at odd hours of the day. Don’t ask them to give up the former if you expect them to continue the latter. If you have good performance measurements, playing the “lost productivity” card is a canard.

Give it a read. It’s well worth your time. And thanks to stephen001 for the pointer!

     
Sphere This

A Peek at Twitter’s New User Interface

June 30th, 2009
Filed under: Social Media — joel @ 3:56 pm

Twitter users who checked their Followers today were treated to an on-again/off-again look at a very nice new interface for managing followers. Here’s a screen shot:

You can toggle between a “List” view which is similar to the old interface, and an “Expanded” view. In the Expanded view, in a single glance, you can see the person’s avatar, screen name, “real” name, location, and, get this, their latest tweet! In either view, there are two drop down menus within each profile. The left-hand menu allows you to follow the person back if you have not already done so. The right-hand has several features, including the ability to send the person a Direct Message (DM), Follow, Block, and a new one, to “Mention” them in a tweet. It’s strange that “Follow” is in both menus which defies conventional wisdom regarding user interface design.

Let’s hope the new design is here to stay. I like it!

Update in response to @QualityFrog’s comments:

First, I really appreciate that you took the time to evaluate the new user interface and to comment here. That’s what “conversation” is all about. I agree that I was “taken in” by the clean graphical design. Twitter is so hokey and its UI is so cumbersome, inconsistent and unreliable that I saw the new Followers and Following pages as the first sign that maybe they finally have a professional designer working on improving the user experience.

Many people have complained about your item 3, the inability to see who is following you on the list of people you follow. This seems to be the biggest failure of the new UI. Twitter does seem to take other features away every time it adds them.

Overall, for the way I use Twitter, it is a much better design. I no longer manage my existing followers list “manually.” I rarely add someone proactively. From time to time I use Mutuality to do a mass unfollow of all the people on my followers list who aren’t following back. I have the ability in Mutuality to then quickly add back the select few that I follow who I don’t care whether they follow me back, such as celebrities, one-way news feeds, and politicians. This method is not for everyone, but since it is how I manage followers, I failed to notice the effect of the new UI in this regard.

I haven’t blocked anyone recently so I didn’t notice that people who are blocked still show up, avatars and all. This is a serious fail. What it means is that Twitter is forcing us to see pornographic images, and that is insane!

I’m not experiencing the need for an additional click to block. Twitter has always required confirmation of a block.

Thanks for bringing these issues to my attention. In my haste to beat Mashable with a post about the new UI, I didn’t have the time to really hammer on it as I should have. I appreciate any additional comments anyone has on love or hatred of the new interface.

Tags: , ,

     
Sphere This

Does a Retweet Equal an Endorsement?

June 29th, 2009
Filed under: Social Media — joel @ 5:27 pm

That’s the question posed on the Old Media New Tricks blog. Would a tweet be interesting if it was untrue? The sender of the retweet is implying at the very least endorsement of its source if not the item itself, and that is one of the things that makes retweets of breaking news so untrustworthy.

The lack of integrity behind the Twitter retweet is well documented, from its marginal value as a measure of influence to its questionable role in the accurate republication of links and other content. Most Twitter identities are not verified, so the source of most tweets cannot be fully verified. The content of those tweets often points to other tweets, or to blogs written by amateurs (non professional journalists.) This lack of provenance is bad enough, but add that the sender of the retweet can (sometimes must) omit or change information, and the questionable quality of the original information, and NO ONE should be surprised that so many retweets are pure garbage.

Yet in a moment of excitement, when a news story breaks, or when an issue is highly emotional, few people think about these things, instead retweeting like mad as if passing on AP wire stories or Wall Street Journal articles that have been compiled by professional journalists and checked by professional fact checkers. Sure the AP and every other major news outlet possess bias, and make mistakes, and fall victim to sensationalism, but there are at least some standards and controls, and there are also corrective actions that can and are taken when something is misreported. On Twitter, the best to hope for is a “my bad.”

I think Jay Rosen is being overly charitable when he says, (quoting Old Media New Tricks, not Jay here) “not to expect open systems like Twitter to behave in the same manner expected of editorial systems.” I like the McLuhanesque idea behind applying the term “open system” to Twitter, but I think it’s Twitter is far too open and uncontrolled, lacking the processes and oversight that other open systems, like the open source software movement, take for granted.

Tags: , , , ,

     
Sphere This
Next Page »
ruldrurd
© 2008, Socialized PR