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A New Spin on Word of Mouth Marketing

September 17th, 2009
Filed under: Social Media, SocialCorp — joel @ 7:34 pm

Today I went into Border’s and practically talked a guy into buying my book. I was with my wife and daughter, and as we generally do when we visit a book store, we went to the business and marketing section to make sure my book was in stock. My wife found it, took it down from the shelf, and turned it facing out to make it easier to locate for knowledge-hungry book buyers. (After we left, I explained that Borders doesn’t like people doing this.)

A gentleman was browsing the section, so I explained what we were doing and that I had written the book. He took it from the shelf and asked me, “What should I expect to learn if I buy this book?” I gave him a synopsis and said “I was only making conversation. I’m not trying to sell you the book.” He told me he was from Deloitte and that he was looking into social media. He wanted to know if I could recommend a book on personal branding. He asked me what large companies are using social media for, and then he said something about the difficulty of measuring the effect of social media on things like revenue and market capitalization.

It was an interesting experience. I had to leave, so I don’t know whether he bought my book. And I’m not sure hanging around in bookstores and selling the book one-on-one scales very well. There has to be a better way.

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4 Comments »

  1. Bravo for helping those of us who are authors articulate why someone should buy what we write.

    Good luck with your book. I’d love to have you on my radio show http://www.blogtalkradio.com/womm (word of mouth media). Contact me!

    Comment by Chicke Fitzgerald — September 18, 2009 @ 7:50 am

  2. You may already do it but one thing I would do is to provide insights “on topic” on marketing/business blogs, linking back to your site.

    Your viral widget also is too salesy.

    I would brand the widget with link to amazon but provide content in the widget that has more value for a blogger.

    Like the conversations you spot on a daily basis that you find the best i.e your daily top ten.

    Best

    Comment by dominic — September 18, 2009 @ 9:53 am

  3. Dominic,

    Thanks for the pointers. Appreciate it. The widget is supplied by the publisher and I don’t have the means to modify it.

    Comment by joel — September 18, 2009 @ 8:59 pm

  4. Hi Joel,

    Thanks for the comment.

    Can you provide data on how many people have put this widget on their blog ?

    Maybe we should make a proposal to your publisher ;-)

    Comment by dominic — September 21, 2009 @ 8:21 pm

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