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That’s not a blog. THIS is a blog: Greenland Crossing 2008

May 15th, 2008
Filed under: Corporate Communications, Executive Blogs, Social Media — joel @ 3:28 pm

With all of the blog posts dedicated to how to pitch a blogger, or examining the profound social implications of Twitter (guilty here), it was refreshing to come across Greenland Crossing 2008, a blog that superbly embodies the original spirit of blogging, the proverbial “web log.”

Greenland Crossing documents the trek made this year by Harald Fuchs, a senior IBM Global Services executive based in Germany, and Andre Felbrich, a photographer and founder of Photo-Druck, a successful digital photo printing venture, across Greenland.

Adam C. Christensen, who does social media communications for IBM, helps maintain the blog. He told me it is an unofficial but sanctioned “side project” for him. Maybe it is the blog’s semi-official status, and its lack of direct ties to any specific corporate initiative, that allow Harald, an IBM executive, to come through as an adventurer and a leader with something truly interesting to say.

IBM executive or Greenland explorer?

Give the blog a read and listen to the podcasts, such as this explanation of the difference between an ice cap and an ice sheet. As Adam says, “I get cold just listening to the podcasts.”

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Update: social media newsroom presentation at Ragan eBay

May 15th, 2008
Filed under: Social Media, Social Media Newsrooms, Speaking — joel @ 2:11 pm

Ragan Communications is offering a $200 conference discount for Socialized blog readers who register for the August conference “Corporate Communications and the Social Media Revolution,” to be held at eBay’s headquarters in San Jose, California. Enter the code SPK8 when you register.

My session on The Social Media Newsroom: News Now. Everywhere. is August 14, from 2:30 p.m.-3:30 p.m. I hope you can be there.

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Please visit my page on Social Media Newsrooms and leave links below to newsrooms you’ve worked on, or that you think are great examples that I could show in my presentation. Thanks!

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Want to help write my book SocialCorp?

May 15th, 2008
Filed under: Careers, SocialCorp — joel @ 12:53 pm

I’m looking for a social media manager/blogmaster/blogmistress and two research associates to help with my new book SocialCorp. These are unpaid positions but will include recognition on the blog, and for key contributors, in the book. This is a great opportunity for an extended summer internship requiring 5-10 hours a week between now and November. There will be cash bonuses for people who stick it out and are with the project through publication.

If you’re interested, or know someone who might be, check it out!

Thanks!

Joel

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Ophelia Chong designs for Socialized

May 14th, 2008
Filed under: Miscellaneous — joel @ 7:03 am

Award-winning Los Angeles-based graphic designer Ophelia Chong is working on a couple of designs for Socialized. While much of Ophelia’s art takes its themes and inspirations from Web 2.0 and the digital world, she uses techniques drawn from the pre-digital era, combining hand-carved woodcuts, letterpress printing, and other materials.

Right now, Ophelia is working on some Socialized patches, that are similar in approach and materials to this piece:

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Copyright Ophelia Chong 2008. All rights reserved.

She’s also designing the long awaited Socialized t-shirt. I learned growing up in the Valley that when you have your own company you get to (have to) make cool t-shirts.

Here are two wood blocks that Ophelia hand-carved for the background of the patches. The woodblocks themselves are works of art.

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After printing these, she will overprint the patches on a letterpress using movable wood type. (This method originated either with Johannes Gutenberg or the early Chinese depending on whose version of history you believe.)

I’m very familiar with hybrid creative models, and the synthesis of old and new methods and design. My wife is an amazing graphic designer who combines a hip modern style with frequent historical references. She designed the awesome business cards and other identity for Hyde Park Associates, my first blog and consulting company. The centerpiece of Hyde Park’s design was a post card of a speaker (actually, not figuratively) standing on a soapbox orating in London’s Hyde Park, which I saw as the perfect metaphor for the public speaker today.

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My parents are prototypical steam punks. I learned about letterpress printing from my mom, who took up the hobby around 40 years ago and still maintains a print shop in a barn nearly a century old. As a kid, I loved the whirring and clanking of her Chandler and Price press, and the smell of ink and solvents in the print shop. I still do.

As I understand it, my dad “showed up” at our house one day with a printing press for my mom and sort of “forced” her to take up the hobby. Whatever. She’s still doing it and seems to love it.

My dad is a technologist whose experience goes back to the vacuum tube era and who, at 81, consults the Veterans Administration on technological and computing solutions for rehabilitation. One of his many hobbies is designing computer interfaces for pre-digital technology. He designed an interface for a Linotype typesetting machine so that he could compose on a Mac in Microsoft Word, and then send pages to the Linotype to be cast using hot lead. He briefly worked on a similar interface for a Jacquard loom, a design which requires hundreds of relays, and is also doing one as the front end to a pipe organ. That’s my dad.

Wood type is really cool. This beautiful type is often seen being sold a letter at a time at flea markets and antique stores, and having grown up in a letterpress household, seeing this is heartbreaking. In many cases the amazing fonts that produced the “handbill” graphics look of the Victorian era are lost to us.

In the book world, people who tear apart beautiful books and sell the illustrations one page at a time are known as “breakers.” It is not meant as a compliment.

So I am thrilled when I see someone who understands the appeal of letterpress printing, and still takes the time to do it. And I am equally thrilled to have someone as creative and tuned in as Ophelia designing for Socialized. In the words of Wayne Campbell, “We’re not worthy!”

One final note. I have received mostly positive comments on the design aesthetic for the Socialized blog. Understandably, most people dislike the totalitarian regimes of the last century, and some have uncomfortable associations with their iconography. I chose to mimic these designs for several reasons. For the most part, it’s a joke. I am mocking myself and the “social media movement” for sometimes taking ourselves too seriously. In a general sense, I am also mocking anyone who “takes up the flag” and follows a movement without understanding its underlying implications, or who fails to look to the history books for lessons that can be learned from failed utopian movements. If I am making any “political” statement with this, it is “watch out for politics and politicians.”

     
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Zappos CEO uses Twitter to defend company

May 13th, 2008
Filed under: Social Media, Twitter — joel @ 12:23 am

Zappos CEO Tony Hsieh this evening used Twitter to deny charges made in a press release issued today by competitor Discount Shoe Warehouse (DSW) that Zappos had attempted to mislead consumers with unfair use of DSW store images and “service marks.”

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Hsieh said, in response to DSW’s allegations, “Obviously Zappos would never intentionally do that.” He also said Zappos had not been contacted by DSW in relation to the claims, and the Zappos legal team had only became aware of the claims through the DSW press release.

According to the release, “the name DSW was being used (by Zappos) in multiple URLs, along with DSW store photographs, in an effort to mislead consumers into believing they were on a DSW related website. The site then links customers to the Zappos.com site.” The release says DSW “intend(s) to rigorously defend and protect our intellectual property and our brand against any sort of misuse,” and says DSW has therefore filed a suit in federal district court alleging that Zappos has infringed DSW service marks.

It was only a matter of time before a company’s commitment to transparency and openness on Twitter was put to the test, and it happened tonight to Zappos. Zappos certainly “slowed the bleeding” caused by the announcement, and it is impressive that Hsieh “stepped up” and talked openly about the situation. In the lightning fast social media age, what could be faster and more credible than getting onto Twitter with a quick announcement?

It may be morning before Zappos issues an official response. In the meantime, this quick response strategy allows Hsieh and Zappos to regain some control of the communications agenda after allegedly being blindsided by DSW.

Nice work, Tony.

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